General Terms and Conditions (GTC)
Legal
General and scope
www.stargold.ch is the online shop of Stargold Trading GmbH, Limmatquai 108, 8001 Zurich. Unless expressly agreed otherwise, the statutory warranty provisions apply.
These General Terms and Conditions (GTC) govern the contractual relationship between the online shop customers and Stargold Trading GmbH. The offer is aimed exclusively at adults residing in Switzerland and the
Principality of Liechtenstein. Acceptance of these Terms and Conditions is required for online orders. The contract is only concluded when Stargold Trading GmbH confirms the order to the customer via email. The company reserves the right to cancel orders. In this case, any payment already made will be refunded to the customer.
guarantee
Any warranty is excluded, in particular
Conversion and reduction are excluded. A warranty is not provided. If the used watch has a manufacturer's warranty,
The customer is entitled to this warranty. We will be happy to inform you about the exact terms and conditions of the manufacturer's warranty and assist you in processing warranty claims.
Prices and payment options
All prices are quoted in Swiss francs, including VAT. Subject to change, errors, and price changes.
- Prepayment (account details for the transfer will be
the order confirmation is sent to the customer by email)
- Collection by buyer (cash, EC or Postcard as well as
all major credit cards)
- Paypal
- VISA
- MasterCard
- Postcard, Post E-Finance
-TWINT
-POWERPAY - Purchase on account with partial payment option and installment payment
MF Group / POWERPAY offers the payment method “purchase on account” as an external payment service provider
With the single invoice you can easily pay for your online purchase by invoice
If you fail to pay within the specified timeframe, you will receive a monthly invoice with an order overview in the following month.
When concluding the purchase contract, POWERPAY assumes the
The resulting invoice claim and handles the corresponding payment terms.
By paying by invoice you accept in addition to our general terms and conditions, https://www.powerpay.ch/de/agb
POWERPAY. (powerpay.ch/de/agb).
Right of return
There is no right of return.
Availability
The final availability and expected delivery dates will be communicated and confirmed to the customer via email after the order. The information provided in the shop regarding availability and delivery times is to be understood as a guideline and is without guarantee. There is no guarantee.
on an order and delivery.
Right of exchange
Please note that we do not offer exchanges
of goods. Once you have placed an order with us and received the goods, the purchase is final and cannot be reversed. We therefore recommend that you carefully review your order and ensure that you have selected the correct products before completing your order.
Damage case
Please check the goods and packaging immediately upon receipt from the delivery person or at the post office.
If a defect or damage is discovered, the customer should contact the company immediately. The goods must be in the original packaging and sent with a registered and insured
The buyer is obliged to return the goods to
Any hidden defects must be reported immediately to the shipping company and Stargold Uhren Bijouterie upon receipt. If possible, we ask you to take a photo or short video.
Product must be returned with all original contents and packaging
The acknowledgement of damage is reserved and will be passed on to the buyer
confirmed separately. Defective or damaged products can be repaired or returned.
Shipment
Orders are delivered to addresses in Switzerland and the
Principality of Liechtenstein free of charge against signature and insurance coverage
(max. CHF 5,000.-) delivered by Swiss Post. If you
Acceptance is not possible, the goods will be left at the nearest post office for
The costs for packaging, transport, and insurance for the delivery of the ordered goods will be borne by Stargold Trading GmbH.
Pick up in store
If you wish, you can pick up the ordered products directly on site and pay (cash, debit and credit cards).
Retention of title
Until full payment, all delivered
Products property of Stargold Trading GmbH.
Data protection
This portal is intended to provide information to customers. Stargold
Trading GmbH may engage third parties to operate the portal. The following
The above also applies to information that customers receive, for example, in the form of
subscribed newsletters. This information and rules about the
Use refers exclusively to stargold.ch
The information and the rules of use can
at any time. The changes are binding.
Intellectual property and other rights
Stargold Trading GmbH is the owner and operator
this portal. All trademarks, names, titles, logos,
Images, designs, texts, and other materials belong to the company or its contractual partners. Accessing, downloading, or copying pages does not grant any rights (rights of use, intellectual property rights, etc.).
acquired. The reproduction (in whole or in part), transmission
(electronically or by other means), modify, link or use
of the portal for public or commercial purposes is prohibited without prior
written consent is prohibited.
Personal data
Personal data are information about factual or
personal circumstances of an identified or identifiable natural person.
This includes, for example, your name, telephone number, address,
as well as all inventory data that you provide to us during registration and
Create your customer account.
Processing and use of your personal data
We collect, store, and process your data for the entire processing of your purchase, including any subsequent warranties, for our services, technical administration, and our own marketing purposes. Your personal data will only be passed on or otherwise transmitted to third parties if this is necessary for the purpose of
Contract processing or billing is required or you have previously consented. As part of the order processing, for example, the
service provider used the necessary data for ordering and
Order processing. The data passed on in this way may only be used by our service providers to fulfill their tasks. Any other use of the information is not permitted.
For your order, we need your correct name, address, and payment details. We need your email address so that we can send you the
We use this information to confirm receipt of your order and communicate with you. We also use this information for your identification (customer login). You will also receive your order and shipping confirmations via your email address.
Your personal data will be deleted unless statutory retention periods prevent this and if you have
You have asserted a right to erasure if the data is no longer required to fulfil the purpose for which it was stored or if its storage is not permitted for other legal reasons.
Newsletter
To send the newsletter we use the so-called
Opt-in procedure, which means that we will only send you a newsletter by email
only if you have previously expressly confirmed that we should activate the newsletter service. If you no longer wish to receive newsletters from us, you can unsubscribe at any time. You can also request reactivation of the newsletter service from our service center at any time.
Individual advertising
Information we receive from you helps us to
To improve your shopping experience and to make it more customer-friendly and personalized
The information you submit and which is automatically generated by our IT systems is used to create advertising tailored to you and your interests. For this purpose, we use existing information, such as email receipt and read confirmations.
Information about your computer and internet connection, operating system and platform, your order history, your service history, the date and time you visited the website, and the products you viewed. We use this information exclusively in
pseudonymized form. Our goal is to make our advertising more useful for you
and more interesting. Therefore, the evaluation and analysis of the pseudonymized data collected from you helps us to ensure that we do not send you advertising indiscriminately. For example, we also compare which of our advertising emails you open to avoid sending you unnecessary emails. You agree that eheringkaufden.ch may use the
Data provided to you and other data stored in your customer account
Information and pseudonymized usage data are used so that we can present you with personalized advertising and/or special offers and services.
If you do not wish to receive personalized advertising, you can opt out by contacting our customer service by email,
A telephone call or letter is sufficient.
Cookies
On stargold.ch, so-called "cookies" are used. These are small text files that are stored locally on the visitor's computer and thus enable recognition when they visit our website again. These are used to analyze visitor behavior and are evaluated to improve and tailor our offerings to meet your needs. Most of the cookies we use are deleted from your hard drive at the end of the browser session. Other cookies remain on your computer and enable us to recognize you when you visit our website.
next visit. You can prevent the storage of cookies
under “Settings” in your browser.
Google Analytics
This website uses Google Analytics, a web analytics service provided by Google Inc. ("Google"). Google Analytics
uses so-called "cookies", text files that are stored on your computer and that enable an analysis of your use of the website. The information generated by the cookie about your use of this website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information to evaluate your use of the website, to compile reports on website activity for website operators and to provide other services related to website activity and internet usage.
Google may also transfer this information to third parties where required to do so by law, or where such third parties process the data on Google's behalf. Google will not associate your IP address with any other data held by Google. You can
Installation of cookies by setting your browser accordingly
Software; however, we point out that in this case, you may not be able to use all the functions of this website to their full extent. By using this website, you consent to the processing of the data collected about you by Google in the manner and for the purposes described above.
Google Ads
This website uses Google Remarketing, a service from
Google to display ads on the Internet. For this purpose,
Information about your surfing behavior during your visit to our website is collected anonymously and stored on your computer using "cookie" text files. Based on the information stored in the cookie, third parties, including Google, place ads on websites across the Internet. You can prevent this use of
Disable cookies by Google.
Our web pages contain plug-ins from the social network Facebook. You can recognise the Facebook plug-in by the Facebook logo or the "Like" button on our page. When you visit our web pages, a direct connection is established between your browser and the Facebook server via the plug-in. Facebook thereby receives the information that you have visited our page using your IP address. If you click the Facebook "Like" button while logged into your Facebook account, you can link the contents of our pages to your Facebook profile. This allows Facebook to associate your visit to our pages with your user account. We would like to point out that we, as the provider of the
Pages have no knowledge of the content of the transmitted data or its use by Facebook. Further information can be found in Facebook's privacy policy.
Payment security
When you place an order or request your personal customer account data, a program on the SSL security server encodes the
The information entered is encrypted using 128-bit encryption before being forwarded. This corresponds to the standard used by banks for their online transactions and offers the highest level of security to date.
Security level on the Internet. In the protected zones, the URL address of eheringkaufen.ch therefore begins with https://, where 's' means secured. An icon in the form of a closed
padlock in the bottom right corner of the customer browser. Saferpay is the secure e-payment solution for processing
Online payments via the Internet.
Place of jurisdiction
Swiss law applies. The place of jurisdiction is Zurich.
Status: May 2025
Stargold Trading GmbH reserves the right to amend or supplement these Terms and Conditions. The current Terms and Conditions can be viewed in the online shop at stargold.ch.
contact
Stargold Watches and Jewelry
Limmatquai 108
8001 Zurich
Phone: 044 251 09 03
Email: info@stargold.ch
